TIA for reading this rant....I was not provided with a tracking number for my new Carpet Cham. Yes, I have emailed the company about this issue. I have basically sat around the house, when I had other things to get done. Usually if I have to leave the house I check the UPS site every 1/2 hour so I can get back asap. WEll needless to say I am just a bit ticked off! Thanks for listening!