Hello
I’m completely new to this forum and I’m desperate for your help!! My son has owned a beautiful panther chameleon for a couple of years called Buddy. Buddy’s enclose was built by what he thought to be a reputable company that had been recommended on another lizard website. A husband and wife team turned up and built what I can only describe as a joke. The sealant was uneven and stood out like a sore thumb. The clasps on the front of the enclosure didn’t line up and have subsequently broke. The water sprayers stopped working. When my son tried to contact them to resolve the issues they began by trying to fob him off and then when he didn’t back down they blocked him. The worse part and the reason I’m so desperate for help is that not long after the enclosure began to leak! We have considered patching it up as the poor lad paid over £1000 for this awful home for Buddy, but we’ve come to the realisation that it needs to be chucked out and we need to start again. I really hope that there’s someone out there with some compassion, he’s only a young lad and it would devastate me if he got in a situation like this again. His bedroom floor is drenched and he’s seeing insects making themselves at home outside of the the enclosure so this needs to be sorted ASAP. Thanks so much in advance for any help you can give me. If I can work out how to send pictures I’ll show you what an absolute mess it is!!
I’m completely new to this forum and I’m desperate for your help!! My son has owned a beautiful panther chameleon for a couple of years called Buddy. Buddy’s enclose was built by what he thought to be a reputable company that had been recommended on another lizard website. A husband and wife team turned up and built what I can only describe as a joke. The sealant was uneven and stood out like a sore thumb. The clasps on the front of the enclosure didn’t line up and have subsequently broke. The water sprayers stopped working. When my son tried to contact them to resolve the issues they began by trying to fob him off and then when he didn’t back down they blocked him. The worse part and the reason I’m so desperate for help is that not long after the enclosure began to leak! We have considered patching it up as the poor lad paid over £1000 for this awful home for Buddy, but we’ve come to the realisation that it needs to be chucked out and we need to start again. I really hope that there’s someone out there with some compassion, he’s only a young lad and it would devastate me if he got in a situation like this again. His bedroom floor is drenched and he’s seeing insects making themselves at home outside of the the enclosure so this needs to be sorted ASAP. Thanks so much in advance for any help you can give me. If I can work out how to send pictures I’ll show you what an absolute mess it is!!