I purchased a pair of ankaramy babies (2.5 months) and they arrived last Saturday 12/4. I noticed the tail of one of them had 2 kinks but did not think much of it at first. I was getting nervous after a few days since I did not see her roll her tail all the way up at all since she arrived. I contacted the seller Tuesday, and from the pictures I sent her, she thought it looked like dry skin and advised me to rub it with water or mineral oil to get the dead skin off. I tried a few times and the "dead skin" did not come off. I did not think the spots looked like dry skin, they looked like old scar to me. I emailed her again but she told me to keep rubbing it with mineral oil and wait for the next shed. Well, part of the tail fell off today. I am so upset. What should I do? Other than the tail, she seems fine.