I think I was lucky, when I wanted to get into reptiles as personal pets for the first time I had a local reptile store near the house that was run by a guy that knew his stuff. It was a reptile-only store, too, and he may not have known everything about every species he had for sale, but he was a huge help. I did a lot of my research in books and online but it was helpful to have a person to go to.
Since the man has closed down his business, unfortunately, and that leaves us with another pet store that carries exotics. The reptile guy in the department is a mess, he looks like he knows about snakes but with a lot of the lizards the care is really sub-par. I've been there waiting for him to get me a frozen mouse or something and he was chatting to a girl who had gotten two bearded dragons and found out later that they were a pair, and were now fighting over mating. And the man WOULD NOT give her the very simple (and very beneficial to him financially, I think) advice of simply separating them into two cages. I was dumbfounded. He's had a tree monitor in a cage with a huge jaw growth for 2 years, and (gorgeous bright blue) adult veiled with a face destroyed by sinus growths and MBD for just as long or more. And what's worse than that is that the veiled finally SOLD! WHo allows an animal like that to be sold? And I worry about the guy who took him, I hope he is someone capable of keeping that animal comfortable the time he has left.
If I had relied on this second man for my info my "success" with keeping reptiles may have ended differently. I'm not a dumb person, and as a scientist I do my research, but I'm saying that if you don't know better you assume these people are people you could trust. So it doesn't surprise me that if this "expert" at the store tells people certain things, that unless they know better, they would believe it.
We have to remember to be nice and patient with the people that come here for help. Many times it's not their fault. And it's too easy to say "oh, you should have done supplemental research, why didn't you?" in hindsight. If they would have known to do that, they would have. They were probably misled and now here they are, looking for help. So remember to be nice
