sdheli420
Avid Member
So as some of you know i have 2 exo-terra digital incubators (these are both replacements from the previous 2 that failed) well now these have failed as well..
after speaking with customer service (nora, shes really helpfull) they told me they would not be getting in any replacements, i asked what happened to the warehouse full of them, and is this a recall because of the extremly high failure rate?? i only got the responce of "we can send you a check for the full refund value" that is nice, but i want a replacement that works as advertized..anyway, looks like im just going pro, and spending the 700 on a real system designed correctly for specifically hatching reptile eggs (not a converted mini fridge)..
just thought you guys should know..
after speaking with customer service (nora, shes really helpfull) they told me they would not be getting in any replacements, i asked what happened to the warehouse full of them, and is this a recall because of the extremly high failure rate?? i only got the responce of "we can send you a check for the full refund value" that is nice, but i want a replacement that works as advertized..anyway, looks like im just going pro, and spending the 700 on a real system designed correctly for specifically hatching reptile eggs (not a converted mini fridge)..
just thought you guys should know..