I meant wet the Qtip with water, and wipe, not rub.

Just let it be, see how it goes, its not life threatening mate.

can you take a pic of the cage showing the lighting, also any room lighting?
If you leave her be in the cage, does it close either eye on one side as she moves around, or is it just the one?
All I can think of is it may have scratched the surface of the eye itself on something, if it has that might require the ointment
but a vet will need to take a look with an opthalmoscope .
Check for any odd sharp bits on branches, fake vines and so on.
Im out of ideas really.
If your really bothered by it, by all means get a vet, atleast you'll know then.
