camimom
New Member
So I shipped out my last veiled baby last night.
I used ship your reptiles and then took him off to fedex.
He was to arrive at 10:30 Am this morning.
He didn't get delivered until almost 3 PM.
After calling FedEx 3times, and SYR several times... we finally found the issue.
He was put on the wrong truck.
FedEx told Brad at SYR the package was on the wrong truck, but that the recipient and the driver were going to meet up to get him delievered.
The recipient, never received such a call, wasn't even aware of the truck issue until I told him.
After countless phone calls, a hang up or two, and FedEx basically lying to both SYR and the recipient, he was finally delivered, cold, but alive.
FedEx Lies:
Driver came by at 10:30 no one was home.
Recipient is meeting with the driver.
its not on the wrong truck.
When the recipient spoke with fedex they said well since its on the wrong truck, you can come pick up the package tomorrow.
I just want to give a shout out to Brad at SYR for helping me with this! You were awesome and both I and the recipient appreciate it!
As for the cham, hes been through the ringer, but he'll be ok.
After having shipped 20+ chams in the last year, I have no once had this big an issue. Stupid FedEx.
I used ship your reptiles and then took him off to fedex.
He was to arrive at 10:30 Am this morning.
He didn't get delivered until almost 3 PM.
After calling FedEx 3times, and SYR several times... we finally found the issue.
He was put on the wrong truck.
FedEx told Brad at SYR the package was on the wrong truck, but that the recipient and the driver were going to meet up to get him delievered.
The recipient, never received such a call, wasn't even aware of the truck issue until I told him.
After countless phone calls, a hang up or two, and FedEx basically lying to both SYR and the recipient, he was finally delivered, cold, but alive.
FedEx Lies:
Driver came by at 10:30 no one was home.
Recipient is meeting with the driver.
its not on the wrong truck.
When the recipient spoke with fedex they said well since its on the wrong truck, you can come pick up the package tomorrow.
I just want to give a shout out to Brad at SYR for helping me with this! You were awesome and both I and the recipient appreciate it!
As for the cham, hes been through the ringer, but he'll be ok.
After having shipped 20+ chams in the last year, I have no once had this big an issue. Stupid FedEx.