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Thanks for responding.check the filter stone on the end of the hoses remove it then turn off the system and try again also are you using distilled water? also check the spray nozzles they could be clogged...
Hi, I know this was quite a few years ago but I’m having the exact same problem with my new Monsoon Solo, what was the outcome? is there anything i can do myself or was the whole system replaced?I removed the stone and it still did not suction. I am using distilled water. I changed the spray nozzles, even removing them all together to see if it was that. I'm taking it up to Petco (I ordered it from Petco.com) today to see if they can figure it out. Otherwise, looks like I'll be sending it back.