I have had all these problems on occasion. More often I get just what I ordered. My main point of posting here was to say that by ordering LLL its alot cheaper then going to petsmart. I used to just reach in and start pulling out the eggcrates to dump into the bin, but now I ALWAYS carefully dump out the crickets to avoid a huge white spider I used to see. I dont think I ran into any this year. Maybe they are getting them from someplace new. They also come in a brown box and not a white one.