Any Bad Experiences With BWR?

[reptileguy112]

Never really knew until recently that backwater reptiles (BWR) has a bunch of bad reviews and unfortunately I learned that after buying $40 or so of pinheads. I got the package, its in pretty good packaging, but at least sixty or seventy percent of the crickets were dead. I tried to contact them through email and they told me to fax them a picture of the dead crickets after I had already put the eggcrate in the cricket cage so the live ones could eat so already most of the pinheads had been spilled into the coconut soil and you cant see them anymore. I said I dont have a fax machine so they said to just email the picture. I did and there where about 200 dead in the picture (the dead ones that weren't spilled) and they said it wasn't enough. After a couple emails they agreed to refund fifteen dollars (I think it was fifteen) which is still pretty frustrating. I think I will stick to LLL next time. Have you had a bad experience with BWR also? If so please share it

 

[Connorology]

That's too bad, live and learn I suppose. You should file a complaint: http://www.bbb.org/sacramento/busin...-llc-in-rocklin-ca-47039793/customer-reviews/

 

[reptileguy112]

not really worth it I just wont buy stuff from them

 

[JGuinan007]

Thats too bad I thought they had good prices on their chams and a lot of variety too i never bought from them though

 

[Gavinsons]

I try to buy all my feeders local. We usually have a couple reptile shows a momth an hour from me and get what I need there for dirt cheap. 1000 super worms for 20 bucks 1000 crickets for 16 bucks. Also have roaches and hornworms usually.

 

[Trace]

Have you had a bad experience with BWR also? If so please share it

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