sick jackson chameleon help dont know what to do

[teebee23]

i own a jackson chameleon shes about 9 months old got her when she was about 3 months and she has been doing wonderful up to this point she has not eaten in about 3 and a half days and i havent seen her drink i got her to eat a butter worm out of my hand those three days ago and since then i havent seen her eat still same amount of crickets in her cage i also notice above her mouth in that slit there is a bump now and there is not one on ther other side of her face and there is a scab it looks like coming from the slit from above the corner of her mouth
her cage set up is a chameleon cantina with water fall dripper thick cut mulch for bedding normal big brands vines and fake plants i also mist her cage everyday and she uses two different bulbs for lights ones for night ones for day i can send photos of tank and how everythings set up along with photos of mary and what she looks like right now im super worried never seen her like this and one more thing i forgot to mention is she is sleeping a lot which isnt normal for her you can email me @[email protected] or [email protected]

 

[Lathis]

Please do post photos - get ones that are very in focus. This sounds like a temporal gland infection. Jacksons have a little scent gland in the corner of the mouth and are prone to getting infections here. If so, she will need a vet visit to clean out the infected area (chameleon pus is thick and cheesy not fluid) and to prescribe antibiotics. Unfortunately, if it is a temporal gland infection, it can't be treated at home. Do you have a chameleon vet?

From your quick description, there are a lot of things that need to change ASAP to help prevent her from getting sicker/sick again. I'm not trying to be mean because people are often given terrible advise for caring for chameleons and there are a lot of bad products out there that waste people's money.

Here is the caresheet for Jacksons. The information in this sheet can be trusted because it was written by very smart people with years of experience raising chameleons. They wrote this to combat all the bad information on the internet.

https://www.chameleonforums.com/care/caresheets/jacksons/

It can be overwhelming, but I'm happy to help you through it one point at a time if you want. Can you fill out these questions? The more detail you can give, the better we can set up her home.

https://www.chameleonforums.com/how-ask-help-66/