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This is the second time I ordered Arcadia light. Won't identify sellers. Box came beat up without plug. Venting.
I can commiserate. First time I tried to get a UVB, I went through multiple sellers, and kept getting wrong size, wrong strength, bad bulbs, shattered bulbs... It took 6+ tries and over 6 weeks to finally get the right one that worked.This is the second time I ordered Arcadia light. Won't identify sellers. Box came beat up without plug. Venting.
I can commiserate. First time I tried to get a UVB, I went through multiple sellers, and kept getting wrong size, wrong strength, bad bulbs, shattered bulbs... It took 6+ tries and over 6 weeks to finally get the right one that worked.
Since then I've laid in 2 more replacements—tested, metered, & good.
email and left phone message. Closed on weekends I guess. Tried calling yesterday.Have you contacted Josh's?