yeah I'm about ready to call it quits with ficus for this reason, I prefer Schefflera arboricola "Dwarf Umbrella Tree.", they hold up much better and IMO have better brances and leafs.Personally I would never ship a ficus, especially a benjamina. They tend to drop leaves very easily, especially under stress. I'd say shipping a tree would be considered quite a stressor. Some of mine will drop leaves if I move them from one room to another. Home depot, lowes, or many garden shops have them.