I am NEVER shipping an animal ever again. Fed Ex gave me the worst freaking time. I wasted half a gallon of gas driving back and forth since 2 PM this morning. I just now got home and it's 7:30. I ended up calling shipyourreptiles.com and spoke to a very nice man (Andy I think) and he walked me through how to deal with this rude lady. I could have never done it without their business and I highly recommend them. The Fed Ex lady claimed she'd never heard of shipyourreptiles.com and she has been working there for 30 years. "They must be a new company" she said. She had never heard of them, so obviously that means I was trying to scam her. Yeah right.. She also "didn't have the time to call Ship Your Reptiles", she's above that. When all was said and done.. after all of her rudeness, she figured out the business was legit. "I'll do it just this one time", yeah you will lady! I can't believe she wouldn't let me ship the package, and wouldn't check up on it to make sure it was legit. So she put me through unnecessary stress, and in the end she lost. I'm pretty sure I'm never shipping a live animal every again. I'm sorry for venting, but I wanted to let everyone know that shipyourreptiles.com is awesome. I doubt any of us would be able to ship an animal without them. They've given our community a good reputation when it comes to transporting animals. So use them. I can't wait to hear that he got there safely. Keep your fingers crossed for the Veiled Chameleon in transit guys.