Jamie, most of us have been there - some choosing to rescue, but it is not recommended. I got my first tarantula that way and also rescued 3 anoles from a Petc
x and could never get them back to peak health so shipped them to my mom in FL and had her release them - yes some objections there too...
As difficult as it is, purchasing them only says to the pet store "gee, someone bought these, we should order more!" Whereas if they die in their care (I know, it's an awful thought) they might hesitate to continue.
The best thing you can do is to try to have a non-combative conversation with a manager and if that does not work, or they are not responsive, then write a letter AND contact a local herp vet (preferable ARAV certified) and Herp Society about your concerns.
You are right. It really sucks to see what goes on. The funny thing is that those of us who keep herps of any sort are always drawn to the reptile dept. in pet stores. I rarely use them, but there is a small, local chain (and ridiculously expensive) store I occasionally buy a dozen or so crickets from. It's like I am being pulled to the herp dept. but at the same time know it is not a good idea. However, I do have conversations with workers on the need for more moisture, or whatever the case is.
We can be thankful for ourselves and all our fellow forum members, keepers who DO give a sh*t about these so-called "cold blooded" animals.
Please do not buy them, but please DO write a letter, have a conversation or make necessary phone calls. If you have trouble trying to figure out who to contact post your city and state here and we will all lend a hand.
Sorry so long, but I just put all my guys and girls to bed and then read your post - with tears
lele