Hey, it would really help if you could fill the questionnaire out.
Also, just from what I am seeing now, there are several key things in your husbandry that need to change for the well being of your cham. Pet stores often tell us the wrong information to make a sale or sometimes because they don't know the correct care requirements of chameleons. We aren't being harsh on you; we want to help you get your set up correct so that your cham does well.
You will need to get a screen cage that is taller rather than wider. You can get them from lllreptile.com for a decent price- the aluminum screen cages that are 24"x24"x26" are pretty nice and will be a good size for your female veiled.
You will also need to get a fluorescent tube style UVB bulb- the best is the Reptisun 5.0 tube from ZooMed which is also available on lllreptile.com for an unbeatable price. Avoid compact style bulbs. This bulb should be replaced every six months and you shouldn't have anything between it and the cham other than screen. Plastic and glass will filter out the UVB which is the entire point of the bulb.
I see you have a waterfall. Though waterfalls seem like a good idea, they are really just a harbor for the bacteria soup that they are sure to make. They are impossible to clean and will make your cham sick. To water your cham, try setting up a dripper by poking a hole in the bottom of a deli cup and letting warm water drip out at one-two drops per second onto a leaf in the enclosure. Your cham will be attracted by the movement and will come drink. You should also mist your cham with warm water at the very least twice a day for five minutes or so until she starts drinking. Her eyes should be round and full and the urates (white part of her poo) should be pure white with no orange or yellow. If there is yellow, this means that she is dehydrated. You can fix this by "showering" her. More on showering later.
You should ditch the substrate. Wood chips, eco earth, soil, etc will cause impactions and kill your cham. They do best with nothing on the bottom of the cage- it you have to have something, paper towel is fine.
You might want to also get some live plants- ficus benjamina, schefflera and pothos are favorites. Hibiscus is fantastic if you can find it and manage to keep it alive. These are all non toxic and strong enough for chams to climb on. Live plants will provide a snack for your veiled and also raise the humidity in your cage.
If you don't know about gutloading crickets, try the using the "search" function at the top to find good gutload recipes. If you don't gutload your feeder insects, then you are basically just feeding your cham empty wrappers.
I hope this helps. Read Brad Ramsey's site... I think it is raisingkittytheveiledchameleon.blogspot.com
Ask any questions that you have.

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