This all reminds me of when I first got Fractal in the mail. He was tiny, dark and dehydrated, from his plane trip from Florida to Nashville Tenn. Then back up on a plane to California. Then he spent from 7am to 1:30 pm in a noisy rattling Fed Ex truck. Then the guy cheerfully handed me the box with a jerk and I heard the insides go thunk! I freaked. lol He was smaller than my baby finger, and the plastic container with paper towel in it, had come open for who knows how long. He stayed dark for 3 days, then started lightening up. Being it was winter, I did the red bulb for him at night and I would see him use it. I took it away when everyone on here said he didn't need it anymore.(3+ months.) He is now 6 months old and I'm sure your guy will do real well too. :} You couldn't ask for a better group of people to be helping your little guy along.
Mist until the bottle of hot water is gone. Try for 3 times a day.