Just be careful how we ask members to fill out the information. A reply like this could turn people off and cause them to go elsewhere and not get the information they need. Not everyone is on the same level when it comes to computers, and assorted technology and filling out a form could actually be something they may not know how to do.
Also, for someone who just brought a new chameleon home, they may not have great answers as of yet. They wouldn't necessarily have started a supplement regimen, know the lights the enclosure came with, etc. so it could take time to get to it all. We are here to help, but need to remember we don't yet know the person who is asking the questions.

As you said, they don't always know the questions to ask.