You should take your girl to an experienced chameleon vet for x-rays to get a better view of things.
Also, hearing this sucks, and I’m sorry for that, but there is a lot of things wrong with her set up.
I have a few questions on her care and some remarks on things you can change quickly once the questions are answered. I’ve also linked the Chameleon Academy’s website and their veiled care webpage, too. They have the most accurate and up-to-date care, though some things are wrong (feeding amount, humidity can go down to 30%, and female veileds’ basking temps should be 78-80*F). Reading through the modules and care sheet will help explain everything the best!
https://chameleonacademy.com/chameleon-husbandry-program-getting-started-with-chameleons/
https://chameleonacademy.com/veiled-chameleon-care/
What are your nighttime temps? Is your fogger cool mist or warm mist?
How deep is her substrate? Can it hold a tunnel?
What type of uvb fixture do you have (T8 or T5HO), and what brand and strength of uvb bulb do you have (along with how old the bulb is)?
How far away are all of the fixtures away from her basking branch?
What is the basking temperature, and how and where do you measure it?
Could you post some pics showing her casque and top of her back, please?
Below this I’ve posted a husbandry sheet, it’d be great if you could fill it out in as much detail as possible!
Just copy and paste it then fill it in. I know this is a lot, but the more you share, the more we can help! Whatever you don’t understand or just want to know more of, ask away! There’s no stupid questions, we’re here to help!
Chameleon Info:
- Your Chameleon - The species, sex, and age of your chameleon. How long has it been in your care?
- Handling - How often do you handle your chameleon?
- Feeding - What are you feeding your cham? What amount? What is the schedule? How are you gut-loading your feeders?
- Supplements - What brand and type of calcium and vitamin products are you dusting your feeders with and what is the schedule?
- Watering - What kind of watering technique do you use? How often and how long to you mist? Do you see your chameleon drinking?
- Fecal Description - Briefly note colors and consistency from recent droppings. Has this chameleon ever been tested for parasites?
- History - Any previous information about your cham that might be useful to others when trying to help you.
Cage Info:
- Cage Type - Describe your cage (Glass, Screen, Combo?) What are the dimensions?
- Lighting - What brand, model, and types of lighting are you using? What is your daily lighting schedule?
- Temperature - What temp range have you created (cage floor to basking spot)? Lowest overnight temp? How do you measure these temps?
- Humidity - What are your humidity levels? How are you creating and maintaining these levels? What do you use to measure humidity?
- Plants - Are you using live plants? If so, what kind?
- Placement - Where is your cage located? Is it near any fans, air vents, or high traffic areas? At what height is the top of the cage relative to your room floor?
- Location - Where are you geographically located?
Current Problem - The current problem you are concerned about.
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Please Note:
- The more details you provide the better and more accurate help you will receive.
- Photos can be very helpful.