Only satifaction i received was in store credit for total of the chameleon. An after this no more chams for me. I love panthers have for past 7 years. I have two females currently going love them. Once I have no need for equipment. Going to try an donate them to reptiles in need. All I have to say currently. After phone call I had with this company over this. My mindset is off an very overwhelmed an depressed with this issue alone. Then I think this company actually has others for sale. Can only pray no one has to deal with what I have this week. Only peace of mind I have is this poor little boy is now in the creators hands. He will be on that golden branch feeling free an not suffering. Will just keep thinking positive an hope. These little guys find peace in nature an not for a buck.