I just bought a couple of brand new Reptibreeze cages. They didn't include the four short screws for the hinges with either cage. I damaged the frame of the one I set up--I misjudged how long the screws were and thought there was enough room. I contacted the Zoo Med, and they immediately mailed me some, but they only sent me six. I have to contact them AGAIN to get four more screws the correct size. Double check you have the short screws before you put it together.