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Ok so my o/h has just said we paid insurance via the courier parcel monkey but they call in parcel force to collect an deliver it. Its parcel force that dont insure glass. We have a damages form from parcel monkey that we have to fill in an send pics. Im still praying. P.S Im in the UK x

Well other half may not be any good at diy but he sure is up for an argument an usually wins. Im hoping an praying someone will be held responsible. The sad thing is the enclosure is real nice and i would really like to be able to fix it at least.

Hmmmm the enclosure only has a glass front. Rest is mesh. Would you still say the same?

Just hoping my son can refit the glass. Fingers crossed x

Honest to god i feel like throwing in the towel!

Im totally discouraged lol

Thank you. I guess ill just hope my son can fix it

Can anybody recommend a basking lamp?

Pic taken from top of tank looking down. This was sent with all the extras just loose inside. What a joke!

Thank you for your reply. I welcome everyones in put. I intended getting real plants an i dont see a second bulb either. I havent upacked it yet as im here alone an am terrified the glass will all fall out on me. Could i use the window screen for the bottom of it? Im thinking it wont work for...

It was a used cage an he had specified collection only but he was a 4 hr drive away. I asked would he send by courier an he said yes if we arranged the courier

I did think the bubble wrap was a joke

Was ment to look like this.

It was a bargain at £230 thats why i got it. Thing is we arranged the courier an knew they didnt insure for glass. I assumed they would be careful and it would be ok. How wrong was i? If we dont get any joy with the courier were gonna try get money back via the credit card. Dunno if that will...

Bastards. It looks like its been dropped.

Every panel even the bottom is smashed

So the cage arrived by courier today an the whole thing is smashed to pieces. I just wanna cry. Plus weve been told its not insured as the courier doesnt insure glass.

Just thinking about where i may put my cage. It will be in my living room, but im wondering what the effects would be close to a radiator? Would it help or hinder? Thoughts please xx

Is the cork ok with getting wet? Doesnt encourage mould? I saw a cage with like trellis inside. That looked nice. Can they climb cork?

I read this post all the way through fearing the worst. Nice to hear a happy ending. How did she ever come through all that? Well done you for not giving up