she mentioned she put a bucket in there. i've been helping the OP on the side. This veiled has been getting more plump as the days go on, so i suggested a vet check up if nothing has happened or changed within a week just to make sure all is ok and going well. i asked about impaction too, but she is pooping fine and urates are white.
i've also mentioned to her the theology of lower temps and controlled food intake, and there has never been anything out of the ordinary, except the temps were a little too low by a few degrees. i'm sure she has fixed that though.