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yes, they are great to deal with. i am not sure if you are supposed to start a thread like this. It is kinda like advertising good/or bad for them!
I just received my order from them last week. Two cups, each with a different size horn worm and then I ordered the egg cup/kit, to try hatching my own. I only wish they had enclosed written instructions for hatching the eggs, as I had to make their food myself. Never done it before. However, one call to them and the gentleman that answered was very friendly, helpful and so was the video on their site he told me about. Said to call them with any questions. I will not hesitate to buy from them again. Also, great quality worms and good packing.