"She is supplemented by calcium D3 and Herptavite multi vit. twice a week."
If that is what you are doing that is way too much D3. You should be giving those 2 supplements no more than twice a month. The rest of the time you should be using Calcium with no D3. Check my caresheet that I sent to you with the Spock boy you got. Here is what I do for supplementation
Supplements-
I use 4 types of supplements: Rep-cal calcium phosphate free without D3, Repashy Calcium Plus (all-in-one), Rep-cal Herpivite multi-vitamins, Miner-All I (indoor formula). Below is the schedule I follow.
Nearly every feeding- Repashy Calcium Plus (all-in-one), with light dusting! Do not overcoat the feeders. A light dusting is all that is required. I skip 1 day a week with no dusting and give straight insects.
Once a week - Rep-cal calcium phosphate free without D3 again lightly dusted.
Once a month- Rep-cal Herpivite multi-vitamins lightly dusted
Once a month- Miner-All I (indoor formula) lightly dusted.
I alternate the supplements for the last 2 on Friday of each week as follows.
Friday week 1- Rep-cal Herpivite multi-vitamins lightly dusted
Friday week 2 - No Supplement
Friday week 3- Miner-All I (indoor formula) lightly dusted.
Friday week 4 - No Supplement