Bomber! Premium Velied from FLChams.
Every morning when his lights came on and just after misting he would climb out over a vine in the middle of the cage, stick his butt out, and poop. Every morning he did the same same thing. I put an air gun target on the bottom of the cage for him to aim...
I would contact them as soon as possible. It may be possible for them to send you just a replacement panel instead of returning the whole cage. That looks like a pretty good size hole.