LindsayG
Avid Member
So about a month and a half ago I was finally ready to order my new cage so I emailed Todd to find out exactly what I would need as far as lighting goes. We decided the quad 48" would be perfect so I told him I'd order it as soon as I got the cage ordered. Well about a week later I went back to order the lights and he had sold out! I was so bummed, it was going to take 3 months for another shipment to come in! A couple days later he messaged me back and said he did have one unit left but two of the bulbs weren't working so he was going to try and fix them and if he could he would sell those to me. That didn't end up working so once again I was bummed. A few more days go by and Todd says to me that he will sell me two double 48" units for the same price as a quad unit! I was for one super happy I was getting the lights I wanted because I really didn't want to have to get the shorter 36" unit, but I was also very grateful and appreciative for everything Todd had done for me. He went way above and beyond anything I had expected. Best customer service! The lights came in quick and he even put a little goody bag in. The lights are bright and look amazing. I could not be any happier and Todd will for sure be the only one I'll be getting my lights from in the future. I highly recommend LYR. Thank you @Venutus1