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  #1  
Old 08-09-2008, 12:08 AM
sandrachameleon's Avatar
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Question why do I keep getting logged out?

After I log in, it doesnt take long before I'm no longer logged in. I suspect I'm being logged out automatically due to inactivity. Can I change that? Or at least make the amount of time before log-out longer? It seems to be only two or three minutes. Its annoying to have to log in every few minutes!
thanks
S

Last edited by sandrachameleon; 08-09-2008 at 12:08 AM.. Reason: typo
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Old 08-09-2008, 05:27 PM
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That must be frustrating

You should not be logged out until 15 minutes of inactivity.
What browser are you using?
Do you have cookies enabled?

If you're at home you may want to use the auto-login feature. You should see a little check box for this option during login.
Anyone else having this problem?
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  #3  
Old 08-09-2008, 05:37 PM
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Quote:
Originally Posted by Brad View Post
That must be frustrating
YES!
Quote:
You should not be logged out until 15 minutes of inactivity.
I timed it and though it felt like only two or three minutes, it was actually FIVE minutes.
Quote:
What browser are you using?
Internet Explorer 7 on this machine

Quote:
Do you have cookies enabled?
I'm set to medium, so only semi-restrictive

Quote:
If you're at home you may want to use the auto-login feature. You should see a little check box for this option during login.
Assuming you mean the "remember me" check box, I'll give that a try with my home machines. Is it going to be obvious how to reset to stop remembering me?

thanks 4 your help!
S
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Old 08-09-2008, 06:53 PM
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Yes, I was trying to describe the 'remember me' feature. This feature remains in place until you manually logout or clear your cookies.

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Old 08-09-2008, 06:59 PM
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That did the trick - thank you!
S
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