Failed Exoterra Incubator Owners!!!!

I just got in contact with their customer care and there is a process to get some money back since Exoterra has since discontinued the incubator due to malfunctions. They did say they are releasing an improved model sometime this year. You have to ship the unit back to them with your receipt or CC statement showing the purchase. They then said I will be sent $95.00. I guess something is better than nothing. It still doesn't replace the 47 panther eggs lost.

yankfanthom said:

I just got in contact with their customer care and there is a process to get some money back since Exoterra has since discontinued the incubator due to malfunctions. They did say they are releasing an improved model sometime this year. You have to ship the unit back to them with your receipt or CC statement showing the purchase. They then said I will be sent $95.00. I guess something is better than nothing. It still doesn't replace the 47 panther eggs lost.

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Nope it doesn't replace the little lives lost. About a year ago I lost all but one T. montium to a faulty incubator, I chocked it up to a fluke and purchased 2 for my Ch. africanus eggs and lost about 30 eggs in one of them, so I removed the other fifty from the other incubator and placed them under a cabinet and they have been doing perfectly so far.

Bradycham said:

Nope it doesn't replace the little lives lost. About a year ago I lost all but one T. montium to a faulty incubator, I chocked it up to a fluke and purchased 2 for my Ch. africanus eggs and lost about 30 eggs in one of them, so I removed the other fifty from the other incubator and placed them under a cabinet and they have been doing perfectly so far.

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I'm using the ZooMed Reptibator now and it seems to me that my eggs keep shriveling up in there. I'm pissed because I lost another clutch of 27 eggs after 5 months of incubating between the 2 units.

Thanks for the scoop. were you operating it with fan on high or low?

Seeco said:

Thanks for the scoop. were you operating it with fan on high or low?

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Fan was on low. Temp set to 84 but internal thermometer read 72. Good humidity levels too. One night I went downstairs and the temp was at 99 on the outside reader and the inside was almost at the same. That was the only time I got a dual reading that was the same LOL.

how long were you operating with that discrepancy?

brinsea hatchmaker-r

jmo, they are pricey, but brinsea makes excellent high quality incubators. imo, if you want to end the incubator struggle once and for all, get a brinsea hatchmaster r and failed clutches due to incubator probs will be a thing of the past.
i used to have a custom octagon 20 which was an ultra high quality unit (maintained temps to less than 1/2 degree) but it wasnt well suited to reptiles (the internal fan used to dry the top of the eggs out) the hatchmaster r on the otherhand, is purpose specific for reptiles, and can maintain near 100% humidty. just my 2c worth.

http://brinsea.com/products/hmakerr.html

Hmm can it also cool?